Device Provisioning: Cisco SPA Device Provisioning Answer:
NOTE: If you have a Cisco SPA112/122 Analogue Telephone Adapter then you can now auto-provision these in the Hero Customer Portal. For details see the ...
Device Provisioning: Yealink Device Provisioning Answer: Hero have a fully automated Yealink Device Provisioning Process to take the hard work out of configuring these phones. Please click on the Link below ...
Billing Questions: Billing Feed and CDR collection Processes Answer: There are 2 ways of fetching billing records/call detail records (CDR) from the Hero platforms. The first method is by utilising our Billing Feed Web ...
Device Provisioning: FRITZ!Box 7490 Provisioning Answer: NOTE: We have been informed that some Fritz! products have issues with the Google Chrome browser so if you experience issues with the interface and ...
: Huawei HG659 Router Configuration Answer: The Huawei HG659 Routerhas a built-in VOIP port which can be configured to work with Hero. The following guide explains how to configure a Hero ...
Device Provisioning: Huawei HG659 Router VOIP Port Provisioning Answer: The Huawei HG659 Router has a built-in VOIP port which can be configured to work with Hero. The following guide explains how to configure a ...
Microsoft Teams: Microsoft Teams Integration Setup Instructions Answer: Setup your Microsoft Teams environment
This guide does not explain how to setup Microsoft Teams. The assumption is that you already have a Teams environment with ...
Technical Questions: How to setup a SIP trunk Answer: SIP trunks are typically used to connect a PBX to Hero such as an Asterisk or 3CX PBX to our platform. Hero make connecting a ...
Billing Questions: Microsoft Teams - Wholesale Setup Instructions Answer: Setup your Microsoft Teams environment
NOTE: This guide is intended for WHOLESALE white label customers and not Hero retail customers. For Hero retail customer instructions for ...
Microsoft Teams: Requirements and costs associated with Microsoft Teams Answer: Hero's Teams Integration Pricing
Our Microsoft Teams pricing should be laid out in our Wholesale Pricing Spreadsheet we sent through. Hero retail pricing for teams capable phone ...
: Microsoft Teams Integration Setup Instructions Answer: Setup your Microsoft Teams environment
This guide does not explain how to setup Microsoft Teams. The assumption is that you already have a Teams environment with ...
Hero Applications: Hero Connect Desktop Application for Microsoft Windows Answer: Similar to our popular mobile app, Hero connect softphone is also available on Microsoft Windows. It is a great option for anyone who needs to ...
